Accessibility Statement
Chorley Borough Council and South Ribble Borough Council are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to:
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email [email protected]. Any accessibility issues will be picked up by our website team.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We can provide a text service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website's accessibility
Chorley Council and South Ribble Borough Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.
Non-accessible content
The content listed below is non-accessible due to non-compliance with the accessibility regulations.
Videos
- Some pre-recorded videos that feature on this website do not include captions. This fails WCAG 2.1 success criterion 1.2.2 Captions (Prerecorded). We are currently reviewing our video media on the website and will be looking to update the videos in 2025.
- Some pre-recorded videos that feature on this website do not include audio description. This fails WCAG 2.1 success criterion 1.2.5 Audio Description (Prerecorded). We are currently reviewing our video media on the website and will be looking to update the videos in 2025.
What we are doing to improve accessibility
We plan to identify and fix issues with accessibility as soon as issues are discovered.
The next accessibility audit will be in March 2025.
Preparation of this accessibility statement
This statement was prepared on 26 September 2024 and last reviewed on 26 September 2024.
We value your feedback
We value feedback from real website users and would love to hear from you and the experience you had with us. Please email [email protected] to get in touch.