Accessibility Statement
Chorley Borough Council and South Ribble Borough Council are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to:
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email [email protected]. Any accessibility issues will be picked up by our website team.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We will consider your request and get back to you in 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We can provide a text service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website's accessibility
Chorley Council and South Ribble Borough Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance listed below.
Non-accessible content
The content listed below is non-accessible due to non-compliance with the accessibility regulations.
Videos
- Some pre-recorded videos that feature on this website do not include captions. This fails WCAG 2.2 success criterion 1.2.2 Captions (Prerecorded). We are currently reviewing our video media on the website and will be looking to update the videos in 2025.
- Some pre-recorded videos that feature on this website do not include audio description. This fails WCAG 2.2 success criterion 1.2.5 Audio Description (Prerecorded). We are currently reviewing our video media on the website and will be looking to update the videos in 2025.
Language of Page
- The <html> element of the “Contact Us” page does not have a valid value for he lang attribute. This fails WCAG 2.2 success criterion 3.1.1 Language of Page. We have raised this with our provider and aim to resolve this coding issue.
What we are doing to improve accessibility
We plan to identify and fix issues with accessibility as soon as issues are discovered.
The next accessibility audit will be in March 2025.
Preparation of this accessibility statement
This statement was prepared on 30 October 2024 and last reviewed on 30 October 2024. The website was last tested on 4 October 2024. The test was carried out by the Government Digital Service (GDS) using a combination of automated tools and manual checks. A manual test was also carried out by an internal team to ensure compliance with WCAG 2.2 AA standards.