Partnerships and Policy Officer (Homelessness)

Are you passionate about making a real difference for people facing homelessness, while using your expertise to review and ensure fair, robust and effective housing decisions? This is an opportunity to play a key role in our Housing Options Service, helping the Council meet its statutory duties, strengthen partnership working, and improve outcomes for residents at some of the most challenging points in their lives.

In this fixed-term role, you’ll bring together your depth of understanding in housing legislation and recognised guidance, sound judgement and strong relationship-building skills to ensure high-quality homelessness decision making, and work collaboratively with partners to prevent homelessness wherever possible.

What you’ll be getting up to

• Undertaking homelessness reviews and supporting legally robust decision making in line with legislation, guidance and case law.
• Preparing responses to Freedom of Information requests, Subject Access Requests, complaints, appeals and Member enquiries. 
  
• Working with partner organisations, referral agencies and voluntary sector colleagues to strengthen housing pathways.
• Promoting awareness of homelessness duties and improving the quality and timeliness of referrals into the service.
• Supporting strategic work, reports and initiatives aimed at preventing homelessness and reducing housing need.

Who we’re looking for

• Someone with significant experience in Housing Options, homelessness, and housing law.
• A confident decision-maker with strong analytical skills and the ability to interpret legislation and guidance.
• A skilled communicator who can produce clear, accurate and legally sound written responses.
• A collaborative relationship-builder who can work effectively with internal teams, statutory partners and voluntary sector organisations.
• Someone who can manage competing priorities, meet deadlines and maintain excellent attention to detail.
• A person who shares our commitment to customer focus, working together, delivering quality services and making a positive difference for our communities.