Receptionist

• To continuously provide a high-quality service to all customers at the leisure centre in a polite and courteous manner, pro-actively providing information to promote the Centre to the public and responding positively to customer enquiries.

• Regularly be the first point of contact with the organisation and give an excellent first impression and as such, be able to project a positive image of the organisation in the way service requests, enquiries and complaints are handle
  
  
• Provide ongoing support to colleagues and users of the centres in various areas and roles, including meeting and greeting centre users, taking bookings and payments, answering phone calls and emails from centre users and providing membership support, with a focus on frontline service delivery and better outcomes for customers

• Experience working in an administrative environment with a focus on great customer service
• Good knowledge of health and safety procedures and policies
• Previous experience working as a receptionist is desirable.

At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services. 

Additional information

Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date. 

Equal Opportunities

We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices.

We’re committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website.

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.